Cyclists Shuttle Service

What is important to know about the transportation service :

We recommend booking your transport at least 15 days before it to ensure the availability of your desired moment;
The price depends on the number of kilometers we will have to cover and the number of people to be transported;
Bicycle transport is included in the service;
Luggage transport is not included in the service (additional cost);
We can transport a maximum of 14 people at a time;
We have a few booster seats for children, please specify this when making your reservation;

The bicycle transport service begins on May 15, 2021.

The service is in operation from :
May 15 until October 15, 2021 (7 days a week depending on reservations)

Booking procedure:

By email or by phone using one of our agents since it is a personalized service according to your needs and your itinerary.
To formalize the reservation, we require a non-refundable deposit of 20% of the total amount of the invoice.
You will receive a confirmation email. However, you will NOT receive a callback for your service.

Method of payment :

The balance of the invoice is paid on the same day of the transport by Mastercard or VISA :
- Over thephone if customers are unable to come to our Alma office to pay in person;
- In person if clients are able to come to our Alma office to pay for transportation (debit and cash also accepted at our office);

Cancellation:

The 20% deposit made when booking is non-refundable.
No additional costs if the cancellation is made 24 hours before the day of transport.
If the cancellation is made on the same day of your transport, you will have to pay your entire bill to cover the travel costs.

Pricing :

The price is calculated according to the distance that our team will have to cover and the number of passengers to transport. Therefore, in order to make a quote, we need to know the number of people to be transported, the place where we will meet you and the place where we will have to drop you off.