We offer you a cyclist transport service to transport you with your bike from point A to point B, anywhere in the Saguenay-Lac-Saint-Jean region.
What is important to know about the transportation service :
- We recommend booking your transport at least 15 days before it to ensure the availability of your desired moment;
- The price depends on the number of kilometers we will have to cover and the number of people to be transported;
- Bicycle transport is included in the service;
- Luggage transport is not included in the service (additional cost);
- We can transport a maximum of 14 people at a time;
- We have a few booster seats for children, please specify this when making your reservation;
Date of operation :
The bicycle transport service begins on May 15, 2021.
The service is in operation from :
May 15 until October 15, 2021 (7 days a week depending on reservations)
Conditions
Booking procedure:
- By email or by phone using one of our agents since it is a personalized service according to your needs and your itinerary.
- To formalize the reservation, we require a non-refundable deposit of 20% of the total amount of the invoice.
- You will receive a confirmation email. However, you will NOT receive a callback for your service.
Method of payment :
- The balance of the invoice is paid on the same day of the transport by Mastercard or VISA :
- Over thephone if customers are unable to come to our Alma office to pay in person;
- In person if clients are able to come to our Alma office to pay for transportation (debit and cash also accepted at our office);
Cancellation:
- The 20% deposit made when booking is non-refundable.
- No additional costs if the cancellation is made 24 hours before the day of transport.
- If the cancellation is made on the same day of your transport, you will have to pay your entire bill to cover the travel costs.
Pricing :
- The price is calculated according to the distance that our team will have to cover and the number of passengers to transport. Therefore, in order to make a quote, we need to know the number of people to be transported, the place where we will meet you and the place where we will have to drop you off.
